SAFE PLAY COMMITMENT
jili100 Cares About You

Responsible Gaming
at jili100

Gaming should always be fun — never stressful. jili100 is fully committed to providing Filipino players with the tools, resources, and support they need to keep their gaming experience safe, healthy, and enjoyable.

21+
ONLY

Real-money gaming on jili100 is strictly for players aged 21 and above, as required by Philippine law.

21+
Age Requirement
5
Player Protection Tools
24/7
Support Available
100%
Commitment to Safe Play
OUR PROMISE

Our Commitment to Responsible Gaming

At jili100, we believe that online gaming is a form of entertainment — and like all forms of entertainment, it works best when it stays within healthy boundaries. We know that for most of our players across Manila, Cebu, Davao, Quezon City, and Makati, gaming on jili100 is a fun way to unwind after a long day. But we also understand that for a small number of people, gaming can become a problem.

That's why responsible gaming isn't just a checkbox for us — it's a core part of how jili100 operates. We've built a comprehensive set of player protection tools directly into the platform, and our support team is trained to identify and assist players who may be showing signs of problem gambling. Whether you're a casual player or a regular, jili100 has your back.

jili100 operates in alignment with the responsible gaming standards promoted by the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees regulated gaming activities in the Philippines. We take our obligations under Philippine gaming law seriously and continuously review our responsible gaming practices to ensure they meet the highest standards of player protection.

21+ Age Policy: All real-money gaming on jili100 is strictly limited to players who are 21 years of age or older, in compliance with Philippine gaming regulations. We use robust age and identity verification procedures to prevent underage access to the platform. If you are under 21, please do not attempt to register or play on jili100.

Gaming should never be used as a way to make money, solve financial problems, or escape from stress. If you find yourself gambling more than you intended, chasing losses, or feeling anxious when you're not playing, these are signs that it may be time to take a step back. jili100 is here to help — not just as a gaming platform, but as a responsible operator that genuinely cares about the wellbeing of every player in our community.


PLAYER TOOLS

Your Protection Tools at jili100

Every registered jili100 player has access to these responsible gaming tools — free, instant, and always available

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your jili100 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but increases take 24 hours to take effect — giving you time to reconsider.

Loss Limits

Define the maximum amount you're comfortable losing within a set time period. When your loss limit is reached, jili100 will automatically prevent further real-money play until the period resets. This tool is especially useful for players who want to keep their gaming budget firmly under control.

Session Time Limits

Set a maximum session duration so that jili100 automatically alerts you — or logs you out — when you've been playing for a specified amount of time. It's easy to lose track of time when you're having fun — this tool helps you stay mindful.

Take a Break

Need a short cooling-off period? Use the "Take a Break" feature to temporarily suspend your jili100 account for 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. When the break period ends, your account automatically reactivates.

Self-Exclusion

If you feel that gaming has become a problem, you can self-exclude from jili100 for a minimum of 6 months or permanently. Self-exclusion is irreversible during the chosen period — your account will be closed, and you will not be able to create a new account or access the platform.

Reality Checks

Enable periodic pop-up reminders that show you how long you've been playing and how much you've won or lost during the current session. Reality checks help you stay aware of your gaming activity and make informed decisions about whether to continue or take a break.

How to Access These Tools: All responsible gaming tools are available in your jili100 account settings under the "Responsible Gaming" section. You can adjust your limits and preferences at any time. If you need assistance setting up any of these tools, our customer support team is available 24/7 to help.

SELF-EXCLUSION

How to Self-Exclude from jili100

Self-exclusion is a serious step, and we respect your decision to take control of your gaming. If you believe that gaming has become harmful to your wellbeing, finances, or relationships, self-exclusion is the most effective way to prevent access to jili100. Here's how the process works:

01
Log In to Your Account

Access your jili100 account and navigate to the "Responsible Gaming" section in your account settings.

02
Choose Your Exclusion Period

Select a self-exclusion period of 6 months, 1 year, 2 years, 5 years, or permanent exclusion. Once confirmed, this decision cannot be reversed during the chosen period.

03
Confirm Your Decision

You will be asked to confirm your self-exclusion request. Read the terms carefully — self-exclusion means your account will be closed immediately, and you will not be able to create a new account or access jili100 during the exclusion period.

04
Account Closure

Your jili100 account will be closed within 24 hours. Any remaining balance in your account will be processed for withdrawal according to our standard withdrawal procedures. You will receive a confirmation email once the self-exclusion is active.

05
Seek Support

Self-exclusion is an important first step, but it's not a complete solution. We strongly encourage you to seek professional help from organizations that specialize in problem gambling support. See the resources section below for contact information.

Important: Self-exclusion from jili100 does not automatically exclude you from other online gaming platforms. If you are struggling with problem gambling, we recommend registering with national self-exclusion programs and seeking professional counseling. jili100 cannot be held responsible for your gaming activity on other platforms.

RECOGNIZE THE SIGNS

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people don't realize they have a problem until it has already caused significant harm. If you recognize any of the following warning signs in yourself or someone you care about, it may be time to seek help:

Spending more money or time gambling than you can afford
Chasing losses by gambling more to try to win back what you've lost
Lying to family or friends about how much you gamble
Neglecting work, school, or family responsibilities to gamble
Borrowing money or selling possessions to fund gambling
Feeling anxious, irritable, or restless when not gambling
Gambling to escape problems or relieve feelings of stress or depression
Repeatedly trying to cut back or stop gambling but being unable to do so
Need to Talk? If you're experiencing any of these warning signs, please reach out to jili100 customer support or contact a professional gambling support organization. You don't have to face this alone — help is available, and recovery is possible.

SELF-CHECK

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, it may be a sign that your gambling is becoming problematic, and you should consider seeking support.

Do you often gamble longer than you originally planned?
Have you ever lied to family or friends about how much you gamble?
Do you feel the need to gamble with increasing amounts of money to get the same excitement?
Have you tried to cut back or stop gambling but found yourself unable to do so?
Do you gamble to escape problems or relieve feelings of anxiety or depression?
After losing money, do you often return another day to try to win it back?
Have you borrowed money or sold possessions to finance your gambling?
Has gambling caused problems in your relationships, work, or finances?
If You Answered Yes: Three or more "yes" answers suggest that gambling may be negatively affecting your life. We strongly encourage you to use jili100's self-exclusion tool and reach out to a professional support organization. Early intervention makes a significant difference in recovery outcomes.

GET HELP

Support Resources in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support to Filipino individuals and families affected by gambling-related harm:

PAGCOR Responsible Gaming Hotline

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline for individuals seeking information, support, or assistance with problem gambling. Contact PAGCOR for guidance on self-exclusion programs and treatment referrals.

National Center for Mental Health

The NCMH provides mental health services, including counseling and treatment for behavioral addictions such as problem gambling. Services are available to all Filipino citizens and residents. Reach out for professional psychiatric and psychological support.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experiences, strength, and hope to help each other recover from problem gambling. Meetings are held regularly in Metro Manila and other major cities across the Philippines.

Crisis Helplines

If you are in crisis or experiencing thoughts of self-harm, please contact the National Crisis Hotline or the Hopeline Philippines. Trained counselors are available 24/7 to provide immediate support and connect you with appropriate resources.

International Resources: If you are located outside the Philippines, organizations such as Gamblers Anonymous International, GamCare (UK), and the National Council on Problem Gambling (USA) offer support services and can help you find local resources in your area.

PROTECTING MINORS

Underage Gaming Prevention

jili100 takes the protection of minors very seriously. Real-money gaming is strictly prohibited for anyone under the age of 21, in accordance with Philippine gaming regulations. We employ multiple layers of age verification to prevent underage access to the platform:

Identity Verification

All new jili100 accounts must complete a Know Your Customer (KYC) process that includes submission of a government-issued ID showing date of birth. Accounts are not activated until age verification is complete.

Parental Controls

We encourage parents and guardians to use device-level parental controls, internet filtering software, and account monitoring tools to prevent minors from accessing online gaming sites.

Ongoing Monitoring

jili100 continuously monitors account activity for signs of underage access. Any account suspected of being used by a minor is immediately suspended pending further investigation.

Report Underage Gaming

If you suspect that a minor is accessing jili100 or any other online gaming platform, please report it to our support team immediately. We take all reports seriously and will investigate promptly.

Parents and Guardians: Please keep your jili100 login credentials secure and do not share them with anyone, including family members. If you believe a minor has accessed your account, contact jili100 support immediately. We recommend using strong, unique passwords and enabling two-factor authentication for added security.

PLAY RESPONSIBLY

Gaming is Fun — Keep It That Way

jili100 is here to provide entertainment, excitement, and the chance to win — but only when gaming stays within healthy limits. Use our responsible gaming tools, set your boundaries, and remember: the best players know when to walk away.